Will AI Replace Customer Service Jobs? The 2026 Data
BLS projects 5% decline but 341,700 openings yearly. Klarna reversed AI layoffs after CSAT collapsed. Only 20% of leaders cut headcount. Full 2026 data.
AI Business Weekly — July 20, 2026: Databricks Hits $188 Billion as Canada Doubles Down on Sovereign AI
Five stories on AI's expanding reach, from U of T's sovereign AI partnership and Databricks' record valuation to Netflix's Hollywood AI bet and the obscure companies building America's data centers.